Privacy Policy

We collect information you voluntarily provide when you fill in our forms, including:

• Full name and company / firm name
• Phone number and WhatsApp number
• Email address
• City and business type (builder, contractor, architect, dealer, etc.)
• Product interest, approximate quantity and project details
• Any message or requirement you share with us

We also automatically collect your IP address solely for spam and abuse prevention (rate limiting) on our forms.

Your information is used only to:

• Respond to your enquiry, normally within 24 hours
• Prepare and send B2B quotations and pricing
• Contact you by phone, WhatsApp or email regarding your requirement
• Maintain internal records of enquiries for sales follow-up
• Prevent spam and misuse of our forms

By ticking the consent box and submitting an enquiry, you expressly agree that Shiv Aadi may contact you using the details you provided. You may withdraw consent at any time by writing to us at info@shivaadimithilatileshouse.com.

Enquiry notifications are delivered to our sales team through email services operated by Google (Gmail). When your enquiry reaches us by email, Google processes that transmission under its own privacy safeguards. Our outgoing replies are sent from our official business mailbox, info@shivaadimithilatileshouse.com, and we never send marketing emails without your consent.

We do not sell, rent or trade your personal data. We share it only with:

• Our own sales and support staff, to handle your enquiry
• Email provider (Google/Gmail) strictly for delivering enquiry notifications
• Hosting and database providers, as required to operate this website securely
• Authorities, where disclosure is required by applicable Indian law

This website uses only essential cookies required for security and session management. We do not use tracking or advertising cookies. Hidden anti-spam fields are used on our forms; they collect nothing beyond what you type.

Enquiry records are stored in a secure, access-controlled database and retained only as long as needed for our sales process or to comply with legal obligations. We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration or loss.

You may request at any time:

• A copy of the personal data we hold about you
• Correction of inaccurate details
• Deletion of your enquiry record from our systems

To exercise these rights, email info@shivaadimithilatileshouse.com or call +91 85952 53597 / +91 80803 53597.

Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 18.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “last updated” date.

SHIV AADI MITHILA TILES & MARBLES HOUSE

Anumandal Road, Benipatti, Near Aditya Vision & Registry Office, Madhubani, Bihar 847223, India

Email: info@shivaadimithilatileshouse.com · Phone: +91 85952 53597 / +91 80803 53597